Terms & Conditions
Products
Each Mi piece is crafted or curated with care.
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We aim to represent all products as accurately as possible through images, descriptions, and materials.
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Because of the handmade and limited nature of our work, slight variations may occur — that’s part of its individuality.
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Availability may change at any time. If a product sells out, we’ll notify you and offer a refund or exchange where possible.
Orders and Payments
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All prices are listed in South African Rand (ZAR) unless otherwise stated.
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Payment is required in full before orders are processed.
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We reserve the right to refuse or cancel any order if fraud or misuse is suspected.
Pre-orders are paid upfront and will ship once production is complete. Estimated timelines are always shared on the product page.
Returns & Exchanges
Due to the limited nature of our pieces, we currently only offer returns or exchanges in cases of:
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Incorrect item sent
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Damaged or defective item upon arrival
If you experience an issue, contact us within 7 days of receiving your order at [your email address] with your order number and photos of the item.